FAQ

If you have any other questions, please feel free to contact us. We are here to serve you!

Q: What kind of company is Hebei Shenlan Pump & Valve Co., Ltd.?

A: Hebei Shenlan Pump & Valve Co., Ltd. is a modern pump and valve enterprise integrating R&D, production, sales, and service, dedicated to providing high-quality pump and valve products and solutions to global customers.

Q: What are your main products?

A: We mainly produce various types of water pumps, valves, and complete water supply equipment, widely used in building construction, municipal engineering, petrochemicals, power metallurgy, agricultural irrigation, and other fields.

Q: How do I choose the right product?

A: You can browse our products by category on our website or directly contact our sales team with your specific requirements. We will recommend the most suitable products for you.

Q: Do you offer product customization services?

A: Yes, we have a professional R&D team that can provide product customization services based on your specific needs.

Q: How can I get a product quote?

A: You can submit an inquiry through the "Contact Us" page on our website or send an email directly to our sales email address. We will provide you with a quotation as soon as possible.

Q: What is your minimum order quantity (MOQ)?

A: Our minimum order quantity varies depending on the product type. Please consult our sales team for detailed information.

Q: What payment methods do you accept?

A: We accept various payment methods, including T/T and L/C.

Q: What is your delivery time?

A: Our delivery time varies depending on the product type and order quantity, typically ranging from 30 to 60 days.

Q: What shipping methods do you offer?

A: We offer various shipping methods, including sea freight, air freight, and express delivery. You can choose the most suitable shipping method based on your needs.

Q: Do you provide door-to-door shipping services?

A: Yes, we can provide door-to-door shipping services based on your requirements.

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